GET STARTED WITH PATIENT ADVOCATE SERVICES NEAR YOU

Patient Advocates

Our patient advocacy services are built around one simple goal: to help you feel informed, supported, and heard. Think of our advocates as personal guides who can help you understand your treatment plan, answer your questions, and connect you with helpful resources along the way. Whether you’re starting a new specialty medication or managing a chronic condition, our patient care advocates are here to support you.

Our advocates are available 24/7 to walk you through your next steps, talk through treatment decisions, or simply provide encouragement when you’re feeling overwhelmed. They can help you understand your insurance benefits, point you toward financial assistance, and make sure you’re never left to navigate the healthcare system alone.

Many patients tell us their advocate feels like a life coach, because while the medication is essential, so is having an expert in your corner to guide and encourage you.

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A PHARMACIST IN YOUR CORNER, DAY OR NIGHT

On-Call Pharmacists

When you’re managing specialty medication, questions don’t always wait for business hours. That’s why we offer 24/7 access to an on-call pharmacist who’s ready to help whenever you need it—nights, weekends, and holidays included.

Whether you’re unsure about a side effect, need help with a missed dose, or just want to double-check something, our pharmacists are here to provide answers. If your call is an emergency, it’s handled immediately. If it’s not urgent, you’ll still hear back from a licensed pharmacist within the hour.

This kind of access isn’t always available at a traditional pharmacy, which is why so many of our patients say it’s one of the things they value most. If you’ve been searching for a specialty pharmacy that offers real-time support and expert prescription help services, you’ve found it with ASAP Pharmacy.

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REIMBURSEMENT & PRESCRIPTION PAYMENT ASSISTANCE

Financial Advocacy

Specialty medications can be life-changing, but they can also be expensive. Our financial advocacy services are designed to help you understand your coverage, reduce your out-of-pocket costs, and connect with prescription payment assistance when it’s available.

Our team is here to help you make sense of the system. We’ll explain your pharmacy benefits, walk you through prior authorization requirements, and guide you toward pharmacy assistance programs that might apply to your situation. If you qualify for copay assistance or reimbursement programs, we’ll make sure you know how to access them.

We believe no one should have to choose between their health and their finances. Whether you’re just starting a new therapy or have hit a coverage roadblock, our team is here to offer practical, compassionate support. With the right information and guidance, better access is possible, and we’re here to help make it happen.

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LANGUAGE SHOULDN’T BE A BARRIER TO CARE

Language Line Service

ASAP Pharmacy is proud to offer medical translation services through our Language Line. This service is available for both patients and caregivers, so whether you’re more comfortable speaking a language other than English or you’re hearing impaired, we’ll make sure you can fully understand and participate in your care.

When it comes to your health, clear communication is essential. With ASAP Pharmacy, you’ll never have to face language barriers alone. We're here to help make your treatment accessible, understandable, and supportive from start to finish.

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