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PHARMACY CARE THAT SEES THE WHOLE YOU

About ASAP Pharmacy

At ASAP Pharmacy, we don’t believe in one-size-fits-all care. You're not just a number or a refill request; you’re a person with a story, challenges, and goals that deserve real attention. That’s why we treat the whole you, not just your condition.

With over 20 years of experience, we’re a fully licensed specialty pharmacy serving patients in all 50 states. We specialize in helping people manage chronic conditions and high-cost therapies with care that feels human. Whether it’s coordinating overnight delivery, finding ways to lower your costs, or making sure language is never a barrier, we’re here to make it easier.

We hold URAC and Joint Commission accreditations, so you can feel confident you’re getting safe, reliable care. But what really sets us apart is how personal we make the process. Our on-call pharmacists and patient advocates get to know you and your needs, and we build every part of your support plan around what matters most to you.

No matter where you live or what you’re facing, we’ll meet you with compassion, clarity, and real solutions. Ready to feel seen, heard, and supported? Reach out today—we’d love to help.

Find Your Patient Advocate

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Our Leadership Team

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Kelly Milette

Chris Simpson

VP of Trade Relations

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Dustin Doell

Patient Advocate Leader

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Gilbert Russell Headshot

Gilbert Russell

Patient Advocate Leader

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Steve Tejiram Headshot

Drew Kochera

Social Media Director

Our Leadership Team 


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Dustin Doell

Midwest region

Dustin serves as the Senior Director of Patient Advocacy and business development, bringing both professional expertise and personal experience to my role. Living with Hemophilia A, Dustin has been actively involved in the bleeding disorders community from a very young age, which has shaped his passion for supporting patients and families facing similar challenges.

With over a decade of experience in the specialty pharmacy industry, Dustin joined ASAP Specialty Pharmacy in July 2024, where he focuses on delivering a holistic care approach that addresses not only the medical needs of patients but also the broader challenges families encounter. Dustin believes true advocacy means being a resource for anything families may need—whether it’s directly related to bleeding disorders or part of their everyday lives.

The most rewarding aspect of Dustin’s career is being able to make a meaningful difference in the lives of families, helping them navigate their journey with compassion, understanding, and unwavering support.


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Kelly Milette

Illinois & Wisconsin

Kelly joined ASAP Specialty Pharmacy in 2024, bringing both personal and family experiences with bleeding disorders into her work. Living with a bleeding disorder herself and raising children affected by bleeding disorders and inhibitors, Kelly has a unique and deep personal understanding of the challenges families face.

She has a special passion for volunteering within the bleeding disorders community and holds a special place in her heart for those living with ultra-rare bleeding disorders. Kelly believes that listening is the foundation of meaningful connection, and she strives to truly understand each individual’s needs in order to provide the best support possible.

Through her empathy, experience, and commitment, Kelly works every day to ensure patients and families feel heard, valued, and supported on their bleeding disorder journey.


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Chris Simpson

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Drew Kochera

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Rene Lebron

Florida & Puerto Rico

Born and raised in Puerto Rico, became involved in the bleeding disorders community 29 years ago when his son was diagnosed with severe Hemophilia A. He co-founded the Puerto Rico Hemophilia Association in 1998, has supported the Dominican Republic Hemophilia Foundation for over 15 years, and participated in multiple World Federation of Hemophilia meetings. With more than 20 years of experience in both specialty pharmacy and the pharmaceutical industry, Rene now serves as Business Development and Patient Advocate at ASAP Specialty Pharmacy. Since moving to Florida in 2007, he has remained an active leader in local chapters, dedicated to improving the quality of life for families with bleeding disorders.


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Lauren Carroll

Northeast Region

With over a decade of experience in bleeding disorder management, Lauren serves as a dedicated Patient Advocate for ASAP Specialty Pharmacy, supporting individuals and families across the Northeast region. Her role goes beyond helping patients order medication. She provides guidance with navigating everything from health insurance and financial assistance programs to implementing 504 plans for school, advocacy, and community outreach.

Lauren lives in the Boston area with her four children, one of whom has Hemophilia. Whether you have a newly diagnosed child or are a patient yourself, looking for a pharmacy and Patient Advocate who truly understands your needs, Lauren is here to help support you and your family.


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Steve Tejiram

Florida

As Florida’s Senior Director of Business Development & Patient Care, Steve Tejiram brings both personal experience and professional dedication to his role at ASAP Specialty Pharmacy. Diagnosed with severe hemophilia A shortly after immigrating from Guyana at age 14, his life has been defined by resilience, advocacy, and innovation in treatment. In 2018, Steve became one of the first patients in the United States to receive gene therapy for hemophilia A through a clinical trial, an advancement that greatly improved his quality of life and allowed him to engage in activities once out of reach. While he emphasizes that gene therapy is an improvement rather than a cure, it strengthened his resolve to expand access to cutting-edge therapies for others.

For more than two decades, Steve has been a recognized leader in the bleeding disorders community, serving as Vice President of the Florida Hemophilia Association and continuing his advocacy as an Ambassador for the Hemophilia Federation of America and HOPE for Hemophilia. His work at the state and federal levels focuses on increasing treatment access, educating patients, and building stronger support networks. With the encouragement of his family, including a daughter with mild Hemophilia A who was inspired to pursue a career in hematology, Steve leverages his unique blend of personal insight and professional expertise to ensure patients and families receive compassionate, informed, and effective care.

 

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Cherry Ann Nicolas

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Thomas Kelly

Illinois & Wisconsin

Tom Kelly joined ASAP Specialty Pharmacy in 2023, bringing both professional expertise and personal passion to his role. Living with a bleeding disorder himself, Tom has dedicated his career as a mental health professional to addressing the unique challenges faced by individuals and families affected by bleeding disorders. His work focuses on supporting those coping with the short- and long-term traumas often associated with these conditions.

Based in Chicago, Tom provides care and guidance across the Northern Central region, but is always willing to help anyone in need, regardless of location. He enjoys connecting with new people in the bleeding disorders community, volunteering at camps, and offering understanding by sharing and relating to the struggles others face. Tom’s commitment to advocacy, compassion, and mental health support continues to make a lasting difference in the lives of those he serves.


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Amy Bently

midwest region

Amy Bentley has over 20 years of experience in the hemophilia specialty pharmacy industry, where she has dedicated her career to serving and supporting the bleeding disorders community. As the mother of a 21-year-old son with severe hemophilia, Amy has both personal and professional insight into the unique challenges families face, fueling her deep passion and commitment to advocacy and patient care.

Amy specializes in helping patients and families navigate every aspect of their hemophilia journey—from identifying the right medication, to educating on the wide range of treatment options available today, coordinating nursing support, and ensuring timely delivery of factor. Her mission is to provide compassionate, comprehensive, and reliable support to every individual she serves.


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Gilbert Russell

Senior leader

Gilbert has dedicated more than two decades to serving the bleeding disorders community, making a profound impact through his compassion, leadership, and unwavering commitment. For over 20 years, he has been a cornerstone of ASAP Specialty Pharmacy, where his tireless dedication and personal touch have earned him the admiration of thousands.

Recognized as a multiple award winner and a true ambassador for the bleeding disorders community, Gilbert is looked up to as both a trusted advocate and a source of inspiration. His ability to connect with patients and families on a deep personal level sets him apart, providing unparalleled support and guidance to those navigating the challenges of bleeding disorders.

Known for going above and beyond, Gilbert ensures that everyone he meets feels valued, heard, and cared for—always leaving them with the sense that their encounter had a meaningful purpose. His legacy of service continues to uplift and empower countless individuals and families across the community.


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Laura Portales

texas

Laura joined ASAP Specialty Pharmacy in 2024, bringing with her both personal experience and a deep passion for serving the bleeding disorders community. With multiple family members affected by bleeding disorders, she understands firsthand the challenges patients and families face, and she is committed to helping them navigate their journeys with care, compassion, and determination.

Bilingual in English and Spanish, Laura is proud to serve the Hispanic community in unique and impactful ways, ensuring access to the education, resources, and support they need. Her willingness to go above and beyond for her patients is rooted in her belief that a positive attitude is key when navigating even the toughest situations.

In addition to her work with ASAP, Laura has volunteered extensively and served for many years on the Lone Star Bleeding Disorders board, further demonstrating her dedication to advocacy and community engagement. Her mission is to improve the lives of patients and families living with bleeding disorders by offering personalized guidance, unwavering support, and hope for a brighter future.

 



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